Flexibility
AIT Technology Training recognizes the many demands placed on our students. Work, family and training all require commitments of time and energy, and we strive to assist our students whenever scheduling conflicts arise. Students should feel free to adjust their training schedules as needed, subject to the provisions of our policies. Students can chose from daytime or nighttime courses to fit their needs, or a mix of both. AIT Technology Training is committed to ensuring a technical training curriculum that meets the needs of our diverse and divergent student population.

Cancellation and Substitution Policy:
Student substitutions may be made at any time prior to the start of class.

Students may cancel their classroom registration without penalty by providing AIT Technology Training with written notice by fax to 910-321-1393 or by email to info@aitacclaim.com at least 10 business days prior to the start date of the course.

If students cancel their reservation in writing to the above fax or email less than 10 but more than 2 business days prior to the start date of the course, they may apply their paid course tuition to the same course or another course of equal or lesser value for up to 6 months from the original course start date.

Failure to cancel with written notice less than 2 business days prior to the start date of the course, or failure to attend the course, will be considered a "No Show" and will result in forfeiture of 50% of the course price.

Referral Policy:
AIT Technology Training's referral bonus program offers anyone who refers a paying customer the option of taking either cash or training credit based on the amount of training purchased. Offer is limited to (1) one bonus per student referred. Each new student must identify referral at time of purchase.

Test Vouchers:
Purchase of test vouchers is valid from 6 months to 1 year from the first day of the first class attended. Test vouchers are included when the regular price is paid for any CompTIA or Cisco courses. Microsoft courses do not include test vouchers. Special promotions will not include test vouchers unless otherwise advertised.

Class Size Minimum:
AIT Technology Training requires a minimum of four (4) paying students to be scheduled for each class that is taught. If the minimum number students are not enrolled, AIT Technology Training reserves the right to reschedule the course.

Class Attendance:
Students have 1 year from date of purchase to attend all courses.

Second Time Around:
Students who have paid and attended an AIT Technology Training course may elect to audit the class at any time during the calendar year following the first course, subject to the provisions of this policy.

Alumni have 1 year from class completion to audit a class. The number of audits during this time period is unlimited.

Books and class materials will NOT be re-issued to students wishing to audit a class. Students who desire to re-sit a class must contact AIT Technology Training and indicate a preferred date. Second Time Around students are placed in a 'standby' status, and are NOT guaranteed a seat in the class.

AIT Technology Training ceases to accept new students for a class at 11 am the Friday prior to the class commencement, and Second Time Around students are enrolled in the upcoming class at that time. Second Time Around students who are bumped twice from re-sitting a class will be given new student status for the purposes of enrolment in the class. Second Time Around students should contact AIT Technology Training after 11 am on the Friday prior to class to confirm their enrolment in the upcoming course.

AIT Technology Training Inclement Weather Policy:
Inclement weather may cause either a delay or cancellation to our class schedules. In the event that storms that may prevent or hinder class schedules, AIT Technology Training will use the same policy as Fort Bragg.

For example: If radio and TV stations announce the closure of Fort Bragg, all classes are cancelled for that day. If Fort Bragg is on a 2-hour delay, day classes will be delayed from starting by 2 hours and night classes will be rescheduled. If you have any question, please contact the course instructor, or the AIT Technology Training Office.